This Privacy Policy explains how Reforcer® collects, uses, and protects the personal data you provide when using our website (www.reforcer.com). We are committed to safeguarding your privacy. If we ask you to provide information that identifies you, you can be assured that it will only be used in accordance with this Privacy Policy. Reforcer® may update this Privacy Policy from time to time by posting changes on this page. Please check back regularly to stay informed about any updates. Reforcer® is the controller of the personal data collected through our website.

HOW IS YOUR PERSONAL DATA COLLECTED?

We may collect and process your personal data in several ways. This includes information you provide when contacting us through our website, requesting products or services, or using customer service channels. We may also collect technical data automatically as you interact with our site, such as device information, browsing actions, and patterns, using cookies, server logs, and similar technologies (see our Cookie Policy for details). Additionally, we may receive personal data from third parties or public sources, such as payment processors and delivery service providers. The types of personal data we may collect include identity data (name, title), contact data (postal address, email, phone numbers), financial data (payment card details), transaction data (details of products or services purchased), and profile data (interests, preferences, comments, and survey responses).

PURPOSES OF PROCESSING YOUR PERSONAL DATA

We may process any personal data that you provide to us to provide you with better products and services. Including but not limited to: Providing you with products and services that you have requested from us. To allow us to respond to an inquiry or other request you make when you contact us through our website or customer service. To notify you of any changes.To provide you with information about other products and services we offer that are similar to those you have already purchased or inquired about and we think may interest you, as described in the Marketing section below. MARKETING We may contact you to provide you with information about products and services similar to those that were the subject of a previous purchase by you. You may also be contacted by one of our selected partners, in each case where you have consented to receive these communications. You may opt out of receiving marketing communications from us at any time by contacting us at Customer Service: info@reforcer.com or by using the unsubscribe link in any of our communications. We will continue to communicate with you for non-marketing purposes when we need to issue a corrective or security notice, or when we need to send you certain information based on a legal, regulatory or ethical requirement.

HOW DO WE USE THE INFORMATION YOU PROVIDE US?

Generally speaking, we use personal information for the purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. From time to time, we may also use the information we collect to notify you about important changes to our website, new services, and special offers that we think you will find valuable. The lists used to send you offers for products and services are developed and managed in accordance with our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once per contact, to notify us of your desire not to receive these offers. We may share your personal data with: Our business partners and selected sponsors where you have chosen to participate in surveys, focus groups or other marketing-related initiatives relating to the use of our products and services. Our service providers. When we provide your personal data to third party service providers, they must keep your personal data confidential and secure, and they must only use your personal data in accordance with the instructions we give them. Our distributors, business partners or other service providers, including for marketing purposes or where you have chosen to share your personal data through various features and functionalities provided through our website We may also disclose your personal data when necessary to respond to authorized requests from government authorities or when required by law.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

YOUR RIGHTS

You can inform us of any changes to your personal data, and in accordance with applicable data protection laws, we will update or delete your information as required. If you are an EEA resident, you may have the right to request: (a) access to the personal data we hold about you; (b) correction of any inaccurate data; (c) deletion of your data; (d) restriction of processing; (e) objection to processing; and/or (f) receipt of your data in a structured, commonly used, machine-readable format or transfer to another company. We may request additional information to verify your identity and for security purposes before responding. To exercise any of these rights, please contact info@reforcer.com. Requests will be processed in accordance with local laws and our policies. EEA residents also have the right to lodge a complaint with the supervisory authority in their country if they believe their personal data has been misused.

CHILDREN’S POLICY

The Children’s Online Privacy Protection Act (COPPA), effective April 21, 2000, sets requirements for websites directed at children under 13 or that collect information from them. Reforcer® does not sell products for purchase by children under 13 through our website; youth-oriented products are intended for adults only. We do not knowingly collect personal information from children under 13 and are committed to protecting the privacy and well-being of children. If you believe that a child under 13 has provided us with personal data, please contact us, and we will take steps to remove that information from our databases.

CONTACT US

If you have any questions about the processing of personal data through this website, please contact us by email at info@reforcer.com. If you contact us, we will do our best to address any concerns you may have about our processing of your personal data.