RETURN POLICY

1. How can I return a Reforcer garment purchased online?

If you are not satisfied with the garment purchased on our website, you can return it within 7 business days from delivery without shipping costs. You will have to get in touch by sending an email to info@reforcer.com indicating the following information:

Name and surname.

Complete postal address.

Contact telephone number (for collection).

Reason for return (not mandatory, but we appreciate it)

Once we receive the information, we will contact you to coordinate the collection at your indicated location. It is necessary that, when preparing the shipment, the garments are properly packaged. Remember that for Reforcer to complete the refund of the amount:

The garments could not be used.

The original labels must be on.

Ideally, the product should be returned in its original packaging.

Online Order Number.

Once the return has been completed correctly, we will issue your refund within 7 business days of receiving the item at our warehouse, using the same payment method used for the purchase.

2. What return costs do I have?

Returns are free and will not cost you anything, as long as the return conditions in the previous point have been met.

3. My garment has defects, what do I do?

If you want to return your Reforcer garment because you have detected a quality defect, please send us an email to info@reforcer.com, attaching the following:

Photos of the manufacturing defect.

Order number.

If the defect in the garment is due to a production or quality issue, it is covered by a 2-year guarantee. In this case, we will repair the garment or replace it if repair is not possible.

Please note that defects resulting from normal wear and tear or improper use are not covered and cannot be refunded or replaced.